Frequently Asked Question
Can anyone purchase from you?
We exclusively serve wholesalers and retailers.
Is it possible to break down pallet orders?
Yes, we accommodate breaking down pallets for orders of at least one pallet minimum.
Do you offer delivery services?
Yes, we provide shipping services across North America.
What are your operating hours for shipping?
Our shipping hours are Monday to Friday from 6 AM to 10 PM, and Saturdays from 10 AM to 3 PM. We are closed on Sundays.
What payment methods do you accept?
We accept ACH, wire transfers, and checks, which can be mailed or emailed to us.
How do you ensure the quality of your produce?
We are fully Primus certified and source directly from trusted growers to ensure the highest quality and freshness of our produce.
Can I get a customized order?
Yes, we can customize orders to meet your specific needs. Please contact us to discuss your requirements.
Do you offer seasonal or special products?
Yes, we offer seasonal specialties and limited-time products throughout the year. Sign up for our alerts to stay updated on new arrivals and special offers.
What is your return policy?
We stand behind the quality of our produce. If you're not satisfied with your purchase, please contact us within 24 hours of delivery for a resolution.
How can I become a vendor or partner?
We welcome new partnerships. Please visit our Partnerships page or contact us directly to learn more about opportunities for collaboration.
Are there any discounts for bulk orders?
Yes, we consider offers on volume. Contact us with your order details to receive a customized quote.
How frequently do you update your price list?
Our price list is updated at least semi-weekly to reflect the latest market conditions and product availability.
How do I place an order?
You can place an order by contacting our sales team via phone, email, or through our website's order form.
Do you want to get in touch?
Discover how we can collaborate to bring you the finest tropical produce.
Reach out to us by calling, emailing, or chatting with us instantly through our chat-bot below.
We're excited to serve you and exceed your expectations.
Contact Us
Location
Office: 1247 NW 21st St, Miami, FL 33142
